FAQ - Post Construction Cleaning

What services does New Kingston Cleaning provide?

New Kingston Cleaning is a Post Construction Cleaning service provider that specializes in cleaning up and removing dust, debris, and other materials left behind after construction projects. Our services include dusting, sweeping, vacuuming, window cleaning, and more.

Where is New Kingston Cleaning located?

We are based in Jamaica and provide our services in Kingston, St. Andrew, and St. Catherine.

What types of construction projects do you clean?

We provide cleaning services for various construction projects, including residential and commercial buildings, renovations, and remodelling projects.

Do you provide a free estimate for your services?

Yes, we provide a free, no-obligation estimate for our post-construction cleaning services. Contact us with the details of your project, and we will provide you with an accurate quote.

How long does it take to clean a construction site?

The time it takes to clean a construction site depends on the size and complexity of the project. We will provide an estimated time frame along with our quote once we have assessed the scope of the job.

Do you provide cleaning supplies and equipment?

Yes, New Kingston Cleaning provides all necessary cleaning supplies and equipment required for post-construction cleaning services.

Do I need to be present during the cleaning process?

No, you do not need to be present during the cleaning process. However, we do require access to the site and any specific instructions you may have regarding the cleaning.

Can you clean windows and glass surfaces?

Yes, we can clean windows, glass surfaces, and other hard-to-reach areas as part of our post-construction cleaning services.

Do you dispose of construction debris and waste?

We can assist with the disposal of construction debris and waste, but additional fees may apply. Please inform us if you require this service when requesting a quote.

Are your cleaning methods environmentally friendly?

We strive to use eco-friendly cleaning products and methods whenever possible. However, some situations may require the use of more potent cleaning solutions for effective results.

How do I schedule a post-construction cleaning service?

Contact us via phone or email with the details of your project, and we will provide you with a free estimate and schedule a cleaning date that is convenient for you.

How do you ensure quality service?

Our team of experienced and professional cleaners are committed to providing high-quality service. We thoroughly train our staff in post-construction cleaning techniques and closely supervise their work to ensure your satisfaction.

Do you offer any discounts or promotions?

Discounts and promotions may be available from time to time. Please contact us for more information about any current offers.

Can I cancel or reschedule my cleaning appointment?

Yes, you can cancel or reschedule your appointment with at least 24 hours' notice. Please contact us as soon as possible if you need to make any changes to your booking.

What happens if I am not satisfied with the cleaning service?

If you are not satisfied with our cleaning service, please contact us within 24 hours of the service. We will work with you to resolve any issues and ensure your satisfaction.

Do your cleaners wear uniforms and identification?

Yes, our cleaning professionals wear uniforms and carry identification for your security and peace of mind.

Can you provide references or testimonials from previous clients?

Yes, we can provide references and testimonials from satisfied clients upon request.

Do you provide one-time cleaning services or ongoing maintenance?

We primarily focus on one-time post-construction cleaning services. However, we can discuss ongoing maintenance services if required for your specific project.