FAQ - Home and Office Painting

What services does New Kingston Cleaning offer?

New Kingston Cleaning offers professional home and office painting services. Our skilled painters are dedicated to delivering high-quality painting solutions, ensuring that your residential or commercial space looks fresh and vibrant.

In which areas do you provide your services?

We provide our painting services in Kingston, St. Andrew, and St. Catherine.

How do I get a quote for your services?

Please contact us through our website or give us a call, and one of our representatives will be happy to provide you with a detailed quote based on your specific needs.

How long does it take to complete a painting project?

The duration of a painting project varies depending on the size of the property and the complexity of the job. Once we have assessed your requirements, we will provide you with an estimated timeline for completion.

Can you help me choose the right paint color for my space?

Yes, our team of experienced painters can offer guidance on selecting the perfect paint color for your home or office, taking into consideration factors like lighting and existing décor.

Do I need to provide the paint and materials?

No, New Kingston Cleaning will provide all necessary paint and materials for the project. However, if you have specific paint preferences or would like to supply your own materials, please let us know in advance.

Do I need to prepare my space before you start painting?

Yes, it is recommended that you remove any furniture or personal belongings from the area to be painted, as well as cover any items that cannot be moved. Our team will take care of protecting your floors and other surfaces during the painting process.

Can you paint over wallpaper?

Yes, we can paint over wallpaper, but we recommend removing it for the best results. If removal is not possible or desired, we will properly prepare the surface to ensure a smooth and long-lasting finish.

What type of paint do you use?

We use high-quality, environmentally friendly paints from reputable suppliers. If you have specific paint preferences or requirements, please let us know, and we will do our best to accommodate them.

Do you offer any guarantees on your work?

We stand by the quality of our work and are committed to customer satisfaction. If you are not satisfied with the results, please let us know, and we will make every effort to address your concerns.

Can you provide references?

Yes, we are happy to provide references from our previous clients upon request.

How do you handle touch-ups and repairs during the painting process?

Our team will carefully inspect the surfaces to be painted and perform any necessary touch-ups and repairs before applying the paint to ensure a smooth, flawless finish.

Can I stay in my home or office while you paint?

Yes, you can continue to occupy your space during the painting process. However, we recommend minimizing your presence in the areas being painted to ensure a smooth and efficient process.

How do I maintain the newly painted surfaces?

We recommend regular cleaning and dusting to keep your painted surfaces looking fresh. If you notice any stains or marks, gently clean the area with a damp cloth and mild detergent.

What type of finishes do you offer?

We offer various finishes, including matte, satin, semi-gloss, and gloss. Our team can help you determine the best finish for your specific needs and preferences.

Can you paint textured surfaces?

Yes, we can paint textured surfaces, ensuring proper preparation and application techniques for a professional finish.

What are your business hours?

Our standard business hours are Monday to Friday, 9:00 am to 5:00 pm. However, we can accommodate special requests for weekend or evening appointments if necessary.

Can I cancel or reschedule my appointment?

If you need to cancel or reschedule your appointment, please contact us as soon as possible. We will do our best to accommodate your request, but please note that some fees may apply for last-minute cancellations.