FAQ - Furniture Repair and Refinishing

What services does New Kingston Cleaning offer?

New Kingston Cleaning specializes in furniture repair and refinishing services, which include repairing damaged furniture, refinishing old or faded furniture, and restoring antique pieces to their former glory.

In which areas do you provide your services?

We offer our services in Kingston, St. Andrew, and St. Catherine.

How long does it take to repair or refinish a piece of furniture?

The time frame will vary based on the scope of the project and the specific needs of your furniture. We will provide an estimated completion time upon assessing your furniture and discussing your requirements.

Do you offer a guarantee on your work?

We stand by the quality of our work and strive to ensure customer satisfaction; however, we do not offer a formal guarantee or warranty on our services.

Do you provide free estimates?

Yes, we offer free estimates for our services. Please contact us with a description of your furniture and the services you require, and we will provide you with an estimated cost.

Can you work on all types of furniture?

We have experience working with various types of furniture made from different materials. However, if you have a specific type of furniture or material in mind, please contact us to discuss if we can accommodate your needs.

How do I schedule an appointment?

You can reach out to us via phone or email to discuss your furniture repair or refinishing needs and to schedule an appointment.

Can you repair or refinish furniture on-site?

In most cases, we will need to transport your furniture to our workshop to complete the necessary repairs or refinishing work. However, we can discuss the specific needs of your project and determine if on-site work is feasible.

Do you offer pick-up and delivery services?

Yes, we can arrange for pick-up and delivery services within Kingston, St. Andrew, and St. Catherine. Additional charges may apply.

What methods of payment do you accept?

We accept cash and bank transfers as methods of payment. Payment is due upon completion of the project.

Can you match the original finish of my furniture?

We make every effort to match the original finish of your furniture as closely as possible, using high-quality materials and techniques.

Do you provide upholstery services?

No, we only specialize in furniture repair and refinishing. We do not offer upholstery services.

Can you work on water-damaged furniture?

Yes, we can work on water-damaged furniture. However, the extent of the damage will determine if the piece can be successfully repaired or refinished.

How should I care for my refinished furniture?

We will provide you with care instructions specific to your furniture's materials and finish upon completion of the project.

Do you work on commercial projects?

Yes, we can accommodate both residential and commercial furniture repair and refinishing projects.

Do you offer any discounts?

From time to time, we may offer promotions or discounts on our services. Please contact us to inquire about any current offers.

Can you restore antiques?

Yes, we have experience in restoring antique furniture and can work with you to bring your cherished pieces back to life.

How do you handle delicate or fragile pieces?

We take great care in handling delicate or fragile furniture, using appropriate techniques and materials to ensure the safety and integrity of the piece throughout the repair or refinishing process.

Do you use eco-friendly materials and practices?

We strive to use eco-friendly materials and practices whenever possible, including using water-based finishes and low-VOC products when appropriate.