FAQ - Junk Removal

What services does your junk removal and decluttering company offer?

We offer a wide range of services, including residential and commercial junk removal, decluttering, recycling, and disposal of various types of waste materials. Our services cover the removal of old furniture, appliances, electronics, yard waste, construction debris, and more.

What areas do you serve in Jamaica?

We provide our services  in the Kingston and St. Andrew Corporate Areas.

How do I schedule a junk removal appointment?

You can schedule an appointment by contacting us via phone, email or through our website. Just provide us with the necessary details, such as your location, type of junk to be removed, and preferred date and time for the service.

How much do your services cost in Kingston?

Our pricing depends on various factors, such as the volume of junk to be removed, the type of materials, and the location. We offer competitive rates and will provide you with a free, no-obligation quote upon request.

Do you recycle the junk you remove?

Yes, we prioritize recycling and proper disposal of all waste materials. We sort and separate recyclable items from the collected junk and transport them to the appropriate recycling facilities.

How quickly can you remove my junk?

We strive to provide prompt and efficient service to our clients. In most cases, we can schedule a junk removal appointment within 24-48 hours of your request, depending on our availability.

What types of payment do you accept?

We accept various forms of payment, including cash, major credit cards, and bank transfers.

Can you remove hazardous materials?

We are not equipped to handle hazardous materials such as chemicals, asbestos, or biomedical waste. Please contact a specialized hazardous waste disposal service for the removal of such items.

Do I need to be present during the junk removal process?

It is not necessary for you to be present during the removal process, but we do recommend that someone is available to provide access to the property and answer any questions our team may have.

Do you provide same-day service?

We do offer same-day service on a case-by-case basis, depending on our availability and the size of the job. Please contact us to discuss your specific needs and we will do our best to accommodate you.

Can you provide estimates over the phone or via email?

We can provide a rough estimate based on the information you provide us over the phone or via email. However, for a more accurate quote, we may need to visit your property to assess the volume and type of junk to be removed.

How do I prepare my items for removal?

Please ensure that all items you want us to remove are easily accessible and free from obstructions. If possible, gather smaller items into boxes or bags for easier handling.

Will you clean up the area after removing the junk?

Yes, our team will clean up the area where the junk was removed, leaving it neat and tidy.

What items do you not remove?

We do not remove hazardous materials, such as chemicals, asbestos, or biomedical waste. In addition, we cannot remove items that are too large or heavy to safely handle without specialized equipment.

Do you dismantle and remove large items, such as furniture or appliances?

Yes, our team can dismantle and remove large items if necessary. Please inform us in advance if you require this service so we can come prepared with the appropriate tools.

Can you remove junk from an upper floor or attic?

Yes, our team can remove junk from any area of your property, including upper floors and attics. Just ensure that the items are accessible and free from obstructions.

Do you offer a decluttering service for hoarder situations?

Yes, we offer specialized decluttering services for hoarder situations. Our team is trained to handle such cases with care and sensitivity while efficiently removing unwanted items from the property.

How do you dispose of electronic waste?

Electronic waste, or e-waste, is handled separately from other types of waste. We transport e-waste to specialized recycling facilities that are equipped to properly process and dispose of electronic materials.

Can I donate my unwanted items to charity through your service?

Yes, we work with local charities and can facilitate the donation of your unwanted items if they are in good condition. Please inform us in advance if you would like us to donate your items on your behalf.